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Retail Team Member

3 weeks ago

Glendale, Arizona, United States Tapestry Full time
Job Description

This Sales Support Associate role plays a vital part in the store's success and efficiency, requiring strong customer service skills and attention to detail. The ideal candidate will be able to create lasting impressions on customers through friendly and efficient interactions, maintaining a well-organized and clean sales floor.

Main Tasks
  • Analyze the sales floor regularly to assess replenishment needs.
  • Replenish sales floors/assigned zones.
  • React to sell-through and execute visual merchandising needs.
  • Support sales floor activities as directed.
  • Effectively communicate information about price points, features/benefits, color, and stock availability to customers.
  • Respond to customer requests confidently, partnering with sales teams or Store Management as needed.
  • Upkeep housekeeping standards.

Requirements
  • Drive For Results: Exceed goals successfully, consistently ranking among top performers.
  • Customer Focus: Meet expectations and requirements of internal and external customers.
  • Creativity: Develop new and unique ideas, easily connecting previously unrelated notions.
  • Interpersonal Savvy: Relate well to all types of people within and outside the organization.
  • Learning on The Fly: Learn quickly from new problems, remaining open to change and improvement.
  • Perseverance: Pursue goals with energy, drive, and determination, seldom giving up despite setbacks.
  • Dealing with Ambiguity: Effectively cope with change, shifting gears comfortably.