Technical Project Manager

1 week ago

Jacksonville, Florida, United States WestRock Full time
Job Summary:

The Technical Project Management Hub Lead is responsible for managing and leading a team of Project Managers responsible for managing the new items process and artwork preparation for WestRock's flexographic and Digital preprint production facilities.

Key Responsibilities:

Lead, manage, coach, and direct Project Managers working through the new items process, which includes pricing, web layout creation, customer approvals, scheduling, billing, and more.

Schedule work to ensure internal and external customer needs are met.

Interact daily with Project Managers, Sales Teams, Customer Service, WestRock Production facilities, Prepress teams, and Management.

Drive collaboration with Team members and Management to develop creative corrective actions and solutions to customer issues or gaps in process to improve quality and accelerate speed to market.

Assist and help prioritize the demands of the customer with the abilities of the production sites for focused results.

Solicit, organize, and communicate customer feedback relative to team performance.

Visit preprint production facilities to enhance ongoing business relationships.

Understand graphic requirements through the use of Customer/Press Specification Library.

Evaluate and verify employee performance.

Ensure staffing needs and requirements are met.

Establish goals, track results.

Prepare and submit reports as required.

Perform audits of work instruction procedures.

Responsible for continuous education in the areas of new technology, new processes, and personal growth.

Maintain knowledge of current industry trends and developments.

Support the WestRock Culture.

Requirements:

Experience in Management required.

Adobe Illustrator, Microsoft Office, and Mac experience required.

Experience in Preflighting of Graphic Files for Plate Production required.

Bachelor's Degree preferred.

Experience with Flexographic Printing and Plates preferred.

Knowledge of Prepress Capabilities preferred.

Strong written and oral communication skills.

Problem-solving and analytical skills.

Excellent time management skills - ability to be proactive and acknowledge priority.

Ability to resolve conflicts and develop teamwork.

Ability to work independently - self-starter.

About WestRock:

WestRock is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers, and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability, and excellence, we use leading science and technology to move fiber-based packaging forward. Smurfit Westrock is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included. Smurfit Westrock does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state, or local law.

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