Senior Project Coordinator

4 days ago


Knoxville, Tennessee, United States Tennessee Sign Company Full time

Job Summary

The Tennessee Sign Company is seeking a highly skilled Senior Project Coordinator to join our team. This individual will be responsible for coordinating projects with customers, sales and production teams, and vendors to achieve flawless execution of Sales Orders.

About the Role

The successful candidate will possess excellent communication skills, be self-motivated, and have great interpersonal skills. They will be detail-oriented, work well in a fast-paced team environment, and efficiently manage multiple projects simultaneously.

Key Responsibilities

  • Works closely with customers to determine project needs and offers solution options.
  • Establishes strong relationships with customers while gathering necessary project information and up-selling them on additional products and services.
  • Communicates and coordinates key project data with internal departments and external vendors to meet project specifications and timing.
  • Assists with estimating project costs with material vendors, internal production teams, and outside contractors.
  • Provides timely and accurate project pricing and timing estimates to customers, involving others as needed.
  • Produces/finalizes project folders prior to submitting to the production department and completes reconciliation reports.
  • Assists in preparing and analyzing monthly customer opportunity reporting data and recommended improvement actions.
  • Follows/document processes and procedures of the role and develops those not already documented for inclusion into the Business Manual.
  • Responsible for maintaining accurate and timely information in the ShopVox Project Management system.
  • Researches and develops resources/systems that create timely and efficient workflows.
  • Audits and communicates complaints with management/ownership.

Requirements

  • Possess High School Diploma or equivalent.
  • Possess valid Driver's License.
  • Minimum of one to three years experience in an office or customer service position.
  • Excellent communication skills in fluent English; ability to speak a second language is a plus but not required.
  • Ability to exercise integrity, resolve conflict, and build rapport.
  • Ability to think and reason strategically, logically, and tactically.
  • Comprehensive computer skills including software (Windows, Office, database experience), hardware, programs, and applications.
  • Design capabilities preferred but not necessary.

Salary and Benefits

This is an hourly wage position with a salary range between $15-$25 per hour based on experience, capabilities, and skills. Additional benefits include:

  • 2 weeks Personal Time Off (PTO), accrual plan available after probationary period and increasing based on years of service.
  • 401k benefits after one year of service.
  • Health Care Savings Account (pending).
  • Six paid holidays.
  • Company Computer and Cellphone and mileage reimbursements are offered based on usage.

About Us

Tennessee Sign Company is a dynamic organization offering rapid advancements and long-term professional growth. We offer much latitude in how the business operates, making it an ideal opportunity for motivated individuals to thrive.



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