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Retail Operations Team Member

2 weeks ago


Salisbury, North Carolina, United States Food Lion Full time
Job Description

Job Purpose:

The Perishable Department Specialist is accountable for delivering exceptional customer service and ensuring a positive shopping experience within the perishable department. This role requires strong attention to detail, effective communication skills, and a commitment to maintaining high standards of quality.

Responsibilities:

  • Provide excellent customer service, responding promptly to customer inquiries and resolving issues efficiently.
  • Maintain accurate records of inventory levels, receiving deliveries, and processing merchandise.
  • Collaborate with colleagues to ensure a smooth and efficient workflow within the perishable department.
  • Utilize company tools, such as ACIS and CAO, to optimize inventory management and ordering processes.
  • Prepare and display merchandise in accordance with established policies and guidelines.
  • Rotate and restock products regularly to maintain optimal inventory levels.
  • Process beef and grinds according to planned production tools and customer requests.
  • Assist in maintaining a clean and safe working environment, adhering to food safety and workplace safety guidelines.
  • Participate in training and development programs to enhance knowledge and skills.
  • Adhere to company policies and procedures, including those related to customer service, inventory management, and food safety.
  • Comply with local, state, and federal regulations, ensuring regulatory requirements are met.

Qualifications:

  • High school graduate or equivalent preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment, meeting deadlines and prioritizing tasks effectively.
  • Strong problem-solving skills, with the capacity to analyze situations and make informed decisions.
  • Commitment to continuous learning and professional development.