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Product Specialist
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Actus Consulting Group seeks a highly skilled Product Specialist to join our team in Elk Grove Village, IL. As a Product Specialist, you will play a crucial role in managing relationships with partners and customers, understanding their needs, and creating new products based on those insights.
Key Responsibilities:- Knowledge Sharing: Develop a deep understanding of a specific product's features, benefits, and applications. Explain mutual connections, dependencies, and answer complex technical queries.
- Education and Documentation: Create documentation for new developments and train other departments and clients on different aspects of the product.
- Customer Insights: Analyze extensive customer feedback to propose potential product updates and identify trends.
- Market Research: Perform market research to identify new market niches and assess whether specific features or products will be appreciated by the client base.
- Competitor Watch: Keep an eye on other players in the market and flag potential dangers or opportunities for our product.
- Product Development: Take over from a product manager to finalize development tickets or even lead entire initiatives when the PM's plate is too full.
- Strategy Support: Assist product managers in gathering insights that inform product strategy and other high-level development plans.
A Product Specialist's expertise lies in their deep knowledge of a specific product or product-related responsibility, making them a valuable resource for both customers and the core product management team.
Location: Elk Grove Village, IL
Work Hours: M-F 8:00am - 5:00pm
Benefits: Health, Dental insurance
