Crew Member

1 month ago


Allen, Texas, United States HUB Hospitality Group Full time
Job Title: Crew/Porter

At HUB Hospitality Group, we're passionate about creating unforgettable experiences for our guests. As a Crew/Porter, you'll be the face of our brand, ensuring that every interaction is warm, welcoming, and memorable.

Job Summary:

We're seeking a highly motivated and organized individual to join our team as a Crew/Porter. In this role, you'll be responsible for providing exceptional customer service, maintaining a clean and safe environment, and supporting our events and operations.

Key Responsibilities:
  • Greet guests and provide a warm welcome, explaining the HUB's concept and amenities.
  • Maintain knowledge of current and upcoming events, promotions, and services.
  • Monitor common areas for potential gaps in service and proactively address any issues.
  • Ensure high standards of cleanliness in workstations and guest-facing areas.
  • Follow all HUB Hospitality Group safety and operational checklists, including opening and closing procedures.
  • Pre-bussing common area tables, trash upkeep, and ensuring restrooms are stocked and clean.
Requirements:
  • Excellent communication, time management, and organization skills.
  • Ability to work in a fast-paced environment with urgency and attention to detail.
  • Ability to take direction and work in a team environment.
  • Knowledge of safety, sanitation, and food handling procedures.
  • Ability to work in an outdoor environment, stand and walk for extended periods, and lift up to 50 lbs.
Perks:
  • Medical, dental, and vision insurance, as well as paid time off, available to all team members upon qualification.
  • Food and retail discounts available on and off the clock.
  • Daily pay offers the ability to access tips and wages when needed.
  • Talent-based development opportunities to choose your destiny.
  • A fun and inclusive work environment with a casual uniform and amazing vibe.
Qualifications:
  • Must love puppies (we're a pet-friendly workplace).
  • Ability to work in a fast-paced environment with urgency and attention to detail.
  • Ability to take direction and work in a team environment.


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