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Store Associate

2 months ago


Lewiston, Idaho, United States Salvation Army Full time
Job Title: Store Associate

We are seeking a highly motivated and customer-focused Store Associate to join our team at The Salvation Army. As a Store Associate, you will play a vital role in providing excellent customer service, meeting sales requirements, and maintaining a clean and organized store environment.

Key Responsibilities:
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a professional and courteous manner.
  • Meet sales requirements, including processing transactions, handling cash and credit sales, and maintaining accurate records.
  • Sort, hang, and price merchandise, ensuring that products are displayed in an attractive and appealing manner.
  • Stock sales floor, arrange merchandise in displays, and maintain a clean and organized store environment.
  • Operate cash registers accurately, handle cash and credit sales, and maintain accountability for all transactions.
  • Work effectively as part of a team, communicating with staff, volunteers, and customers to achieve store goals.
  • Perform other duties as assigned by the Store Manager or Supervisor, including receiving donations, processing credit card sales, and maintaining store policies and procedures.
Requirements:
  • High school degree or equivalent.
  • Retail or thrift experience preferred, but not mandatory.
  • Knowledge of cash handling and cashier procedures, helpful.
  • Ability and willingness to learn new methods to improve skills and proficiency.
  • Detail-oriented with strong organizational skills and attention to detail.
  • Team player with a spirit of cooperation and work with all supervisors, staff, volunteers, and customers towards achieving store goals.
  • Self-starter, ability to problem-solve or seek assistance when needed.
  • Strong use of the English language in verbal and written communication.
  • Good organizational skills to support effective time management.
  • Ability to work with the public in a professional manner that is courteous and respectful.
  • Ability to work in a fast-paced environment and maintain poise under pressure.
  • Customer service mindset.
  • Strong knowledge of cash controls and cashier procedures, including credit card sales, vouchers, and ability to operate registers accurately with accountability.
  • General knowledge of business protocols for safe, efficient operations.
  • Ability and willingness to keep information confidential.
  • Ability to understand and produce written information, such as research and donation receipts.
  • Must complete and adhere to Protecting the Mission requirements and guidelines, including the ability to pass a TSA background check.
Physical Requirements:
  • Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
  • Ability to stand for prolonged periods of time on a hard floor.
  • Ability to continuously grasp, push, pull objects, and reach overhead.
  • Ability to repetitively lift 35 to 50 pounds.
  • Ability to grasp, push, pull objects, such as files, file cabinet drawers, and reach overhead for duties such as stocking store shelves.

The Salvation Army is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees. If you are a motivated and customer-focused individual who is passionate about providing excellent service, we encourage you to apply for this exciting opportunity.

The Salvation Army is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to creating a workplace that is inclusive and respectful of all employees.

The Salvation Army will comply with all governmental orders and any contractual obligations relative to COVID-19 safety measures, including mandatory vaccination of staff, if required. The Salvation Army will consider requests for exemptions from any such requirements on either religious or medical grounds.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)