Network Infrastructure Analyst
3 days ago
About the Role
TEKsystems is seeking an experienced Network Infrastructure Analyst to join our team in Phoenix. This is a great opportunity for a junior-level network engineer or someone looking to start their career after completing CCNA study.
Key Responsibilities
- Perform resolution of service impacting events within Business Partner's data network LAN environment (agency/sales offices)
- Ensure Business Partner's issues are resolved in a timely and successful manner with a focus on building trust and providing high-quality customer service
- Work as part of a team performing incident analysis and recovery and assisting with help desk functions
Requirements
- 4+ years experience supporting LAN/WAN networks, including working with LECs to troubleshoot T1 circuits or similar
- Experience troubleshooting IP networks, including Cisco routers and switches
- Strong phone support/customer service experience
Additional Information
We offer competitive compensation, with estimated annual salary around $85,000 based on industry standards in Phoenix. Our team provides 18-hour coverage Monday through Friday and six hours on Saturday. If you have the required skills and qualifications, we encourage you to apply.
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