Senior Systems Analyst
4 weeks ago
We are seeking a highly skilled Senior Systems Analyst to join our team at All Points, LLC. As a key member of our team, you will be responsible for delivering effective IT solutions and services to the Department of Defense, the intelligence community, and federal civilian agencies.
Key Responsibilities:- Conduct on-site unit level training in the use of WebG081, Global Reach, Info-Assist+, Jira, and other programs/tools within the FMxC2/G081 Maintenance Information System (MIS) environment.
- Plan, develop, implement, and sustain technical training materials/programs for WebG081, Global Reach, Info-Assist+, and other areas pertaining to the FMxC2/G081 MIS for customers, employees, and/or other field support personnel.
- Engage FMxC2 units to schedule and organize on-site training events on a recurring basis; maintain historical records of all visits to forecast units eligible for initial/recurring visits; coordinate and schedule multi-unit events, when applicable.
- Provide over-the-shoulder work center training to users at all levels in the use of the FMxC2 suite of programs/tools as applicable to their duties and responsibilities; recommend, coordinate, and facilitate mass training events.
- Develop, manage, and coordinate long-range travel planning forecasts; research all associated costs to develop and submit annual forecasted travel expenditures; update forecasts quarterly to track actual expenditures and provide updates to leadership.
- Plan travel in support of training and FMxC2 supported events for Field Support & Training (FST) team members; procure all travel and lodging accommodations; draft and submit requests for travel approval and provide post-travel cost updates.
- Continuously revise lesson plans and training products to ensure all materials reflect product features, meet new training requirements, and remain up to date with new technical information; develop non-standard training materials (i.e., videos, quick guides, checklists) for key processes, as needed.
- Obtain information from customers, technical organizations, and engineering pertaining to software and product requirements to prepare training materials/programs.
- Coordinate and/or provide support for FMxC2 Program Office events (i.e., annual FMxC2 users event, various technology exhibits, etc.).
- Act as a Subject Matter Expert (SME) for the FMxC2/G081 MIS; participate in FMxC2 Program Management Reviews to provide field-level insight to current program enhancements and new program development.
- Ensure all applicable Mission Innovate and All Points Logistics, LLC deliverables are updated and/or provided as specified by the contract on time.
- Perform Action Officer (AO) duties as needed in support of various FMxC2 and FMxC2 supported events and taskings.
- Position requires travel (CONUS and OCONUS) an average of 15 days per month.
- Position is on-site at Scott AFB, IL; no remote option.
- Computer Skills: Working with various forms of computer technology is a necessity to include MS Office and using custom software.
- Direct Experience: Minimum of 3 years of experience as a FMxC2/G081 user within the past 5 years.
- Physical Fitness – Extended periods of sitting at a workstation is expected. Walking to nearby locations in inclement weather is common. Standing for extended periods during training can be expected.
- Customer Service – Must possess excellent customer service, communication, and interpersonal skills. Interfacing with customers and FMxC2 users on-site to make sure their information and training requirements are met is a major responsibility.
- Organization Skills – Manages and is responsible for the successful completion of all tasks in assigned projects.
- Attention to Detail – Must possess excellent document review and editing skills to ensure continuity of information and document formatting.
- Possess a current US passport and/or eligible to obtain one immediately upon hire
- US CITIZENSHIP REQUIRED
- Active and current SECRET clearance
- BA/BS, or HS diploma/AA with 3-5 years' experience
- US CITIZENSHIP REQUIRED
- ACTIVE AND CURRENT US DoD SECRET CLEARANCE REQUIRED
Positions with All Points are Full-time, Direct, and we offer a full benefit package. For more information, please visit our Career Portal.
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