Phone Support Supervisor

1 week ago


Bryan, Texas, United States Staffing Texas Full time

Job Summary
We are seeking an experienced Call Center Supervisor to join our team at Staffing Texas in the Bryan area. This role offers a unique opportunity to lead a high-performing team, drive business results, and make a lasting impact on our customers' experiences.

Key Responsibilities
The successful candidate will be responsible for:

  • Overseeing daily call center operations and ensuring excellent customer service
  • Developing and implementing strategies to improve efficiency and productivity
  • Mentoring and coaching team members to achieve their full potential
  • Fostering a positive and inclusive team culture

Requirements
To excel in this role, you should possess:

  • A bachelor's degree in Business Administration, Communications, or a related field
  • At least 3 years of experience in a call center or customer-facing role
  • Proven leadership and management skills
  • Excellent communication and interpersonal skills

What We Offer
We offer a competitive salary range of $65,000 - $85,000 per year, a comprehensive benefits package, and ongoing training and development opportunities.



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