Customer Experience Ambassador

5 days ago


Lutz, Florida, United States Skechers U.S.A. Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Product Specialist. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences, promoting our products, and maintaining a well-organized store environment.

Main Responsibilities
  • Provide top-notch customer service, ensuring customers have an enjoyable shopping experience.
  • Act as a product expert, sharing knowledge with customers to help them find the perfect Skechers product.
  • Maintain floor inventory levels, merchandising, stocking, and cleaning to create a premier shopping environment.
  • Efficiently process transactions, discounts, and returns while promoting excellent customer relationships.
Key Skills and Qualifications
  • A passion for working in a fast-paced retail environment and interacting with customers in a positive and respectful manner.
  • Previous retail or hospitality experience is preferred but not required.
  • Availability to work flexible hours, including weekends and holidays, based on store needs.
  • Strong attention to detail and ability to multitask effectively.
Benefits and Perks
  • Generous employee discount on Skechers footwear, apparel, and accessories.
  • Participation in Friends & Family Discount Events.
  • Access to the Employee Assistance Program.
  • A flexible schedule that allows for work-life balance.
  • Ongoing career growth opportunities within the company.
  • A fun and dynamic work environment that promotes teamwork and camaraderie.
  • A focus on community involvement and giving back.
  • Eligibility for the Employee Referral Bonus Program.
  • 401k eligibility for retirement savings.
About Skechers U.S.A.

Skechers is a global lifestyle brand that designs, develops, and markets a diverse range of footwear, apparel, and accessories. With a commitment to comfort technology, we deliver stylish, innovative, and high-quality products to customers worldwide. Our mission is to provide a safe, inclusive, and respectful work environment where everyone has the opportunity to thrive.

We are an equal employment opportunity employer and welcome applications from diverse candidates who share our values and commitment to excellence.



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