PNC Financial Services Group is seeking a skilled Personal Banker to join our team. As a key member of our Retail Branch Banking Network, you will play a critical role in strengthening customer relationships and driving sales growth.

• Customer Acquisition and Retention: Acquire and deepen the branch customer base through proactive sales and service activities, identifying opportunities to improve the customer's financial well-being.
• Sales and Service: Drive proactive sales conversations through internal and outbound interactions, leveraging a defined sales process to position PNC solutions and drive new revenue and customer loyalty.
• Lobby Engagement: Perform lobby engagement activities to connect with customers, position PNC products to meet their needs, and educate them on options for managing financial transactions.
• Risk Management: Manage risk through adherence to all policies and procedures, demonstrating sound judgment within established limits.
• Team Collaboration: Collaborate with ecosystem partners to grow customer share of wallet and participate in branch daily operations to ensure efficient and accurate completion of tasks.

• Accountability: Demonstrate accountability for customer relationships and sales growth.
• Banking Knowledge: Possess knowledge of banking products and services, as well as digital awareness and effective communication skills.
• Problem-Solving: Apply problem-solving skills to identify and mitigate customer problems effectively.
• Customer Focus: Demonstrate a customer-focused approach, prioritizing customer needs and satisfaction in all business decisions.

• Banking Experience: 1+ years of related experience in banking or a related field.
• Education: High school diploma or equivalent required; related experience or product knowledge may be considered in lieu of a degree.

PNC offers a comprehensive range of benefits to help meet your needs now and in the future, including medical/prescription drug coverage, dental and vision options, employee and spouse/child life insurance, short and long-term disability protection, 401(k) with PNC match, pension and stock purchase plans, and more.