Strategic Store Operations Management
7 days ago
Community Choice Financial Family of Brands is seeking a skilled General Manager to lead their stores and teams. As a results-driven leader, you will be responsible for setting high performance standards, providing ongoing coaching and training, and fostering growth and innovation.
Key Responsibilities- Set high performance standards for employees and provide ongoing coaching and training to help them achieve excellence.
- Drive local marketing initiatives to increase revenue and store growth, exploring business-to-business partnership opportunities.
- Ensure adherence to quality standards and procedures while maintaining office security and loss prevention.
- Verify documentation and manage cash handling to prevent errors and discrepancies.
- Process loan and pawn applications while assessing risk within established limits.
- Lead the selection, review, hiring, and retention of top talent for the organization.
- Create efficient work schedules that align with store needs and optimize performance.
- Address complex customer concerns with professionalism and integrity.
- Maintain a clean and organized store environment, both internally and externally.
- Adapt to a fast-paced environment and prioritize tasks to meet performance standards.
- Foster open communication with customers and team members at all levels.
- Able to maintain a full-time work schedule with regular in-person attendance, including some weekend hours.
Requirements
- High School Diploma or equivalent required
- Minimum two years of experience in a supervisory or leadership role in retail, financial, service, or related industries
- Excellent communication and problem-solving skills
- Proficiency in phone, Point of Sale, Microsoft Office, and other systems
- Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated)
- Must be at least 18 years of age (19 in Alabama)
- Background check required (subject to applicable law)
- Able to meet the physical demands of this position.
Benefits
- A comprehensive new hire training program
- Access to a robust learning management system
- Performance-based career advancement
- Educational Reimbursement Program
- Multiple coverage choices for medical insurance
- Traditional 401(k) and Roth 401(k) Retirement plan
- Company-Sponsored Life and AD&D Insurance
- Voluntary benefits, including dental, vision, and disability plans
- Paid Time Off
- Diverse Culture and Inclusive Environment
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