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Retail Merchandise Leader

2 months ago


Lancaster Ohio, United States Ulta Beauty, Inc. Full time

OVERVIEW:

Join a vibrant environment filled with enthusiasm and creativity. At Ulta Beauty, we are dedicated to reshaping the beauty landscape, one product at a time. Our mission is to empower beauty lovers through exceptional shopping experiences that celebrate artistry and discovery.


If you are looking for a meaningful career where your contributions are recognized and valued, consider becoming a part of our team at Ulta Beauty.

The opportunities here are truly remarkable.

GENERAL SUMMARY & SCOPE


The Retail Merchandise Leader (RML) plays a crucial role in embodying Ulta Beauty's mission and values while leading a high-performing team to achieve outstanding sales growth.

Reporting to the Operations Manager, the RML oversees a team of Task Associates and is responsible for the efficient operation of the retail store, including areas such as shipment processing, inventory replenishment, omni-channel operations, pricing adjustments, and markdowns.

This leadership position emphasizes performance (sales, inventory management, and operational compliance), team development (training and mentorship), and process adherence (standard operating procedures).

Success in this role requires a commitment to operational excellence, a results-driven mindset, and the ability to navigate challenges effectively.


PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions)

The RML is a representative of Ulta Beauty's core values and is expected to demonstrate these principles through the following responsibilities:

Performance


Foster a culture of accountability to achieve or surpass the store's objectives related to retail and service sales, customer loyalty, payroll management, omni-channel performance, and inventory shrinkage.

Enhance company profitability through operational excellence, sales growth, and cost management.


Utilize store forecasts and payroll budgets to optimize scheduling and communicate effectively with the General Manager to maximize productivity and ensure timely completion of tasks.


Regularly review and analyze financial and operational reports, including store audits, to inform decision-making.

Leverage company resources to drive improvements and meet store goals.

Engage with customers through makeup applications, skincare consultations, and product demonstrations to enhance sales and customer service.


Stay informed about industry trends and product knowledge to better assist customers.

Maintain consistent attendance and hold team members accountable to attendance policies.

People

Attract, hire, and retain a diverse and talented team.


Build an engaged workforce that reflects the Ulta Beauty brand through effective communication and collaboration.

Create an inclusive environment that promotes growth and engagement among associates.


Support professional development through training, feedback, coaching, and succession planning to enhance team performance.

Participate in ongoing training to ensure continuous professional growth and drive sales performance.

Model operational excellence by leading by example, sharing best practices, and establishing priorities.


Implement the Guest Engagement Leader program to enhance customer experiences and drive business results.


Process

Ensure compliance with Ulta Beauty's policies and procedures.

Adhere to the company's dress code and scheduling protocols.


Utilize task management tools to prioritize and execute store workload effectively.

Ensure the successful execution of operational tasks including shipment, replenishment, pricing updates, and markdowns.


Protect company assets by maintaining operational standards and safety protocols.


Support continuous improvement initiatives by adopting company programs and communicating expectations.

Regularly provide feedback to leadership on business trends and operational challenges.

JOB QUALIFICATIONS
Education

High school diploma preferred.

Experience

1-2+ years in fast-paced retail management or relevant experience.

Skills

Proficient in basic technology (e.g., Point of Sale systems, Microsoft Office).

Excellent communication and interpersonal skills.

Strong organizational abilities to manage multiple tasks.

Ability to perform under pressure and adapt to changing situations.

SPECIAL POSITION REQUIREMENTS
Flexible full-time schedule including days, evenings, weekends, and holidays.

WORKING CONDITIONS
Mobility throughout the store during shifts.

Frequent bending, lifting, and use of technology.

Compensation for this position is competitive, with opportunities for bonuses based on performance. Full-time positions are eligible for comprehensive benefits, including paid time off and health coverage.

About Ulta Beauty:

Ulta Beauty is the largest beauty retailer in North America, offering a wide range of cosmetics, skincare, haircare, and salon services. We strive to bring beauty possibilities to life every day in our stores and online.