Front Desk Associate

4 weeks ago


Kingsburg, California, United States Denco Family Inc Full time
Job Summary

We are seeking a highly skilled and customer-focused Front Desk Associate to join our team at Denco Family Inc. As a Front Desk Associate, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless stay.

Key Responsibilities
  • Register guests and assign rooms, accommodating special requests whenever possible.
  • Assist in pre-registration and blocking of rooms for reservations.
  • Process guest check-outs and post and file all charges to guest, master, and city ledger accounts.
  • Coordinate room status updates with the housekeeping department and notify housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.
  • Use suggestive selling techniques to sell rooms and promote other services of the hotel.
  • Process reservations according to policy and maintain the cleanliness and neatness of the front desk area.
  • Perform any additional duties as assigned by supervisor.
Requirements
  • High school graduate or equivalent.
  • Good communication skills, with Spanish speaking skills a plus.
  • Ability to lift, bend, and stand for extended periods of time.
  • Previous hotel-related experience desired, but not required.
  • Team-oriented and dedicated to providing excellent service and ensuring that the brand's highest standards are met.
About Us

Denco Family Inc is an Equal Opportunity/Affirmative Action Employer. We are committed to providing a work environment that is free from discrimination and harassment. We welcome applications from diverse candidates and are an equal opportunity employer.


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