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Senior IT Systems Administrator

2 months ago


Charleston South Carolina, United States PTW Full time
About the Role

We are seeking a highly skilled and experienced Senior IT Systems Administrator to join our team at PTW. As a key member of our Global Technology and Information Security department, you will be responsible for the administration and maintenance of our corporate servers, network infrastructure, and desktop systems.

Key Responsibilities
  • Manage and monitor our corporate computing environment, including Active Directory, network routers, switches, security appliances, and wireless access points.
  • Administer Office 365, Meraki Mobile Device Management (MDM), and user account administration.
  • Ensure data integrity and backup, as well as email and content filtering systems.
  • Manage Windows, Apple, and Linux servers and desktops, mobile devices, and game consoles.
  • IT Asset Inventory and management of the Office 365 environment, including Office, Exchange, SharePoint, and Skype for Business.
  • Provide 24x7 support coverage for all workstations and servers at our regional site, participating in on-call rotation schedules.
  • Implement and adhere to Information Security controls, assisting with reporting and audit initiatives.
  • Produce regular reports on systems utilization and uptime.
Requirements
  • 5-8 years' experience in QA/Technical Support/Contact Center environment, with Active Directory and Office 365 experience required.
  • Windows server administration experience, including configuration and management of federated Active Directory and Azure, DNS, DHCP, IIS, FTP, and PKI.
  • 5-8 years' experience with Cisco network switches and security appliances, network infrastructure, and cable plant management, with CCNA/MCSE certifications preferred.
  • 5-8 years' experience with Windows, VMWare, Mac, and Linux servers.
  • Knowledge of TCP/IP Networking, ISO 27001, and PCI-DSS requirements, with experience working through compliance processes.
  • Strong analytical, interpersonal, communication, and organization skills, with the ability to work with minimal supervision and be self-driven.
  • B.S. in CS, EE, or related technical degree, with equivalent experience considered.
About PTW

PTW is a boutique games services company that provides custom solutions worldwide. We believe in accelerating innovation across the globe. With a history in gaming and a passion for interactive entertainment, we have grown exponentially year-on-year to become a leading provider of audio services, art, and game development solutions.

We have 16 sites spanning the globe, with a family of brands that includes SIDE, 1518, OR Esports, and Entalize. Our team is dedicated to connecting and bringing fun to the world, and we are excited to welcome a talented Senior IT Systems Administrator to our team.