Retail Shift Manager

1 week ago


Lake Crystal, Minnesota, United States EZCORP Full time
About EZCORP

EZCORP is a leading provider of pawn loans in the United States and Latin America. We are passionate about customer service and our Team Members. Our comprehensive benefits package helps our full-time Team Members achieve their optimal work/life balance.

Job Summary

We are seeking a highly organized and detail-oriented Retail Shift Manager (Lead Pawnbroker) to join our team. As a Retail Shift Manager, you will provide outstanding customer service, build solid relationships with customers, and promote sales and make deals for a wide variety of pawn items. You will also supervise and coach store Team Members, process loans and extensions, and perform opening and closing store procedures.

Responsibilities
  • Provide exceptional customer service and build strong relationships with customers
  • Supervise and coach store Team Members to ensure excellent customer service and sales performance
  • Process loans and extensions, and come to jointly satisfactory terms regarding items to be pawned
  • Perform opening and closing store procedures, including counting cash and inventory
  • Stay up-to-date on company policies, procedures, and regulations
Requirements
  • High school diploma or GED
  • Minimum 1 year of supervisory, key holder, or team/shift lead experience
  • Able to pass a criminal background check and drug test
  • Valid driver's license and auto insurance
  • Adhere to all Company policies, procedures, and regulations
What We Offer
  • Competitive wages
  • Monthly UNCAPPED bonus potential paid on store and individual performance
  • Great working hours
  • 401(k) with company match
  • Generous paid time off
  • Holiday pay
  • Store discount


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