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Night Auditor

2 months ago


Flint, Michigan, United States Crescent Hotels Resorts Full time
Job Title: Night Auditor

Crescent Hotels Resorts is seeking a highly skilled Night Auditor to join our team. As a Night Auditor, you will be responsible for ensuring the accuracy and integrity of our financial records, as well as providing exceptional customer service to our guests.

Key Responsibilities:
  • Financial Operations: Balance room, restaurant, and bar work daily, post and balance charges and settlements in a timely and efficient manner, and maintain files and reset the systems for next day operations.
  • Revenue Management: Prepare daily Restaurant Revenue Report data by auditing Point of Service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out, and settlements by type and cashier.
  • Accounting and Auditing: Run audit reports/journals from the front office system, Point of Service, and the computer, make corrections and adjustments, and handle all computer problems that might occur throughout the shift.
  • Reporting and Analysis: Input into the front office system revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.
  • Customer Service: Comply with attendance rules, be available to work on a regular basis, and perform any other job-related duties as assigned.
Requirements:
  • Communication Skills: Must have the ability to communicate in English.
  • Self-Starting Personality: Self-starting personality with an even disposition.
  • Professional Appearance: Maintain a professional appearance and manner at all times.
  • Teamwork: Can communicate well with guests, must be willing to pitch-in and help co-workers with their job duties, and be a team player.
  • Mathematical Skills: Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key.
  • Computer Skills: Ability to effectively deal with guest and employee concerns in a friendly and positive manner, and ability to access and accurately input information using a moderately complex computer system.
Performance Standards:
  • Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances.
  • Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality, and attendance.
  • Safety and Security: The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.