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Customer Service Associate

2 weeks ago


McAllen, Texas, United States Coach Full time
About the Role

At Coach, we're seeking a highly skilled Customer Service Associate to join our team. As a key member of our sales team, you'll be responsible for creating memorable customer experiences that drive loyalty and repeat business. Your primary focus will be on meeting customer needs, discussing product features, and suggesting relevant add-on items to enhance the sale. You'll also be expected to maintain store appearance, including the sales floor and backroom, as well as visual merchandising displays.

In addition to your core responsibilities, you'll also be required to complete daily operational tasks, such as processing transactions, handling returns, and answering customer inquiries. Your ability to work collaboratively with colleagues and provide exceptional customer service will be crucial in achieving our goals.

Benefits and Compensation

* Estimated salary range of $40,000 - $55,000 per year, based on experience

Key Responsibilities

Some of the key responsibilities of this role include:
  1. Meeting customer needs through solution-oriented and forward-thinking approaches
  2. Discussing product features and suggesting relevant add-on items to enhance the sale
  3. Maintaining store appearance, including the sales floor and backroom, as well as visual merchandising displays