Escrow Team Lead
4 weeks ago
As a key member of our Escrow team, you will play a vital role in ensuring the smooth execution of escrow transactions. This position requires a high level of expertise and leadership skills, with a strong focus on customer service and administrative duties.
Key Responsibilities
- Provide work direction and guidance to Escrow Assistants and other production roles.
- Perform a wide range of administrative support duties, including creating and maintaining files, records, and reports.
- Respond to inquiries and gather information to resolve issues.
- Communicate information and prepare documentation.
- Train and provide ongoing guidance to less experienced team members.
Requirements
- High School diploma or equivalent.
- 5+ years of experience in the escrow industry.
- Demonstrated leadership skills.
- Broad experience with escrow transactions.
- Strong customer service skills.
- Problem-solving skills.
- Strong organizational skills.
- Strong working knowledge of MS Office suite.
- Excellent verbal and written communication skills.
- Strong detail orientation.
What We Offer
At First American, we value our employees and offer a comprehensive benefits package, including medical, dental, vision, 401(k), PTO/paid sick leave, and other great benefits like an employee stock purchase plan. We are an equal opportunity employer and celebrate diversity, equity, and inclusion.
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