Parking System Specialist

17 hours ago


Austin, Texas, United States Mitchell Time and Parking Full time
Job Overview

Parking System Specialist

Job Summary

Mitchell Time and Parking is seeking a skilled Parking System Specialist to join our team. As a key member of our field service team, you will be responsible for providing break-fix service and customer support for our parking systems installed at various customer locations throughout the Austin and surrounding areas.

Key Responsibilities

  • Provide break-fix service and customer support for parking systems
  • Work on all aspects of parking and associated systems, including troubleshooting, maintenance, and installation
  • Collaborate with customers, subcontractors, support, and company employees to create a collaborative environment
  • Respond to service calls with the goal of completing work efficiently without sacrificing quality
  • Work directly with the Branch Manager to maintain service to Mitchell Time and Parking clients

Requirements

  • Minimum of 3 years of related experience
  • Valid driver's license
  • Able to work in a pressurized environment and meet deadlines
  • Overtime/On-call work is required
  • Good communication skills
  • Good cause and effect troubleshooting skills
  • IT literate, competent in Microsoft Word & Excel, email, and smartphone savvy
  • Knowledge of electrical and electronics equipment service/repair, IP address programming, device software service/rebooting, and basic computer and internet networking principles
  • Skill in the use of hand tools, measuring devices, multimeter, and other electronics testing equipment used to diagnose and prevent potential issues within electronic signal devices
  • Ability to read and interpret complex documentation including equipment specifications or maintenance instructions


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