Staff Assistant

Kevin Baez - State Farm Agent is seeking a highly motivated and customer-focused professional to join their team as a Staff Assistant. As a key member of the team, you will play a vital role in building and maintaining relationships with customers, promoting State Farm products, and providing exceptional customer service.

• Establish and maintain strong customer relationships through regular communication and follow-up.
• Provide prompt, accurate, and friendly customer service, addressing inquiries and concerns related to insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Utilize a customer-centric approach to educate customers about insurance options, tailoring solutions to meet their unique needs.

• Competitive hourly pay plus commission/bonus structure.
• Comprehensive health benefits package.
• Paid time off (vacation and personal/sick days).
• Opportunities for growth and advancement within the agency.

• Strong interest in marketing products and services based on customer needs.
• Excellent communication and interpersonal skills.
• Self-motivated and detail-oriented individual.
• Dedicated to providing exceptional customer service.
• Ability to work in a team environment and multitask effectively.
• Bilingual - Spanish preferred.
• Availability to work Monday through Friday, 8:30am-5pm, with no weekends.

This is an exciting opportunity to join a dynamic team and contribute to the success of Kevin Baez - State Farm Agent. If you are a motivated and customer-focused professional looking to grow your career, please submit your application for consideration.