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Caribou Coffee Team Lead

2 months ago

Hamel, United States Caribou Coffee Full time


Job Summary: As an Assistant Manager at Caribou Coffee, you will be responsible for overseeing the day-to-day operations of the store, ensuring that high standards of quality and customer service are maintained. This role involves closely monitoring operational standards, inventory, waste, and labor to optimize store performance.


Key Responsibilities:

  • Operational Excellence: Monitor and maintain operational standards, including inventory management, waste reduction, and labor efficiency.
  • Customer Service: Ensure that customers receive fast, friendly, and quality service, meeting or exceeding their expectations.
  • Team Leadership: Assist the General Manager in coaching, developing, and leading store Team Members to achieve sales growth and inventory management goals.
  • Store Performance: Assist in monitoring and analyzing store performance, identifying areas for improvement, and implementing strategies to drive sales growth and profitability.


Requirements:

  • Leadership Skills: Proven ability to lead and motivate a team to achieve high standards of performance.
  • Operational Knowledge: Strong understanding of operational standards, inventory management, and labor efficiency.
  • Customer Service Skills: Excellent customer service skills, with the ability to provide quality service to customers.
  • Communication Skills: Strong communication and interpersonal skills, with the ability to work effectively with Team Members and customers.