As a Pharmacy Manager at Walgreens, you will be responsible for leading a team of pharmacists and technicians to provide exceptional patient care and drive business growth. This role requires a strong clinical background, excellent leadership skills, and a passion for delivering high-quality patient services.

• Patient Experience
  • Engage patients by greeting them and offering assistance with products and services.
  • Resolve patient issues in a timely manner and answer questions to ensure a positive patient experience.
  • Model and share customer service best practices with all team members to deliver a distinctive and joyful patient experience.
• Operations
  • Counsel patients and answer questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, and over-the-counter products.
  • Refers to the medical provider, as needed, to ensure medication is taken correctly, health needs are addressed, and patient is satisfied with service.
  • Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management.
• Leadership
  • Collaborates with Store Manager on pharmacy staff hiring, carries out discipline and termination, as necessary, and ensures compliance with employment laws.
  • Partners with Store Manager to establish expectations and goals, promote teamwork and foster a shared vision.
  • Monitors and recognizes improvements in pharmacy staff by implementing rewards programs.
• Business Performance Management
  • Analyzes performance data including pharmacy financials, customer service, and inventory.
  • Manages pharmacy asset protection activities and oversees inventory management.
  • Identifies pharmacy performance trends and opportunities for improvement.

• BS in Pharmacy or Pharm D Degree from an accredited educational institution.
• Current pharmacist licensure in the states within the district.
• Certified Immunizer or willing to become an immunizer within 90 days of hire.
• At least 1 year pharmacy experience including prescription filling, recordkeeping, legal compliance, pharmacy operations, pharmacy software and technology systems and insurance billing.