Customer Service Representative

4 weeks ago


Bakersfield, California, United States Pinnacle Recruitment Services Full time
About the Role

We are looking for a Customer Service Representative to join our team.

This role involves providing exceptional customer service and supporting our sales function.

You will work closely with Account Representatives to drive business growth and build strong relationships with customers.

Key Responsibilities:

  • Deliver outstanding customer service to meet customer needs.
  • Support ARs in all aspects of the customer relationship.
  • Respond to customer inquiries in a timely and professional manner.
  • Determine resolutions for issues and collaborate with relevant teams.
  • Process purchase orders accurately and efficiently.
  • Communicate order updates to customers.
  • Conduct research on prospects as required.
  • Verify information for accuracy and consistency.
  • Prepare quotes and research manufacturer details.

Requirements:

  • AA Degree or higher preferred.
  • MS Office skills and database experience.
  • Multitasking and organizational abilities.
  • Good communication and interpersonal skills.
  • Attention to detail and ability to work independently.
  • Strong organizational and time management skills.
  • Excellent written and verbal communication skills.
  • Able to work in a fast-paced environment.
  • Pass a background check to work at client sites.

Estimated Salary: $50,000 - $65,000 per year.



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