Night Auditor Specialist

3 weeks ago


Nashville, Tennessee, United States Schulte Full time

About the Role: Schulte Hospitality Group is seeking a skilled Night Auditor to join our team at Holiday Inn Express Nashville Airport. This is an exciting opportunity for a motivated and detail-oriented individual to work in a fast-paced hotel environment.

Key Responsibilities:

  • Greet guests upon arrival and provide exceptional service
  • Review daily arrival lists and prepare welcome amenities
  • Escort VIPs to their rooms and assist with check-in procedures
  • Answer phone calls promptly and transfer as needed
  • Count bank at the beginning and end of each shift and follow cash handling procedures
  • Maintain a clean and organized front desk area
  • Assist with lobby activation and utilize proper PPI data handling procedures
  • Follow check-in and check-out checklists and retrieve necessary identification documents and payment information
  • Provide exceptional customer service and attend to guest needs and inquiries

Requirements:

  • Minimum 1 year experience in Front Desk Operations
  • In-depth knowledge of hotel Front Desk operations
  • High School education or equivalent

Benefits:

  • Daily Pay through Work Today, Get Paid today program
  • Free Telemedicine and Virtual Mental Health care access
  • Multiple Health Insurance and Life Insurance options
  • 401k Plan with Company Match
  • Paid Time Off (PTO)
  • Holiday Pay
  • Pet Insurance
  • Employee Assistance Program
  • Schulte Savings Marketplace discounts

Salary: The estimated annual salary for this position is $40,000 - $50,000, depending on location and experience.


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