Night Auditor Specialist
3 weeks ago
About the Role: Schulte Hospitality Group is seeking a skilled Night Auditor to join our team at Holiday Inn Express Nashville Airport. This is an exciting opportunity for a motivated and detail-oriented individual to work in a fast-paced hotel environment.
Key Responsibilities:
- Greet guests upon arrival and provide exceptional service
- Review daily arrival lists and prepare welcome amenities
- Escort VIPs to their rooms and assist with check-in procedures
- Answer phone calls promptly and transfer as needed
- Count bank at the beginning and end of each shift and follow cash handling procedures
- Maintain a clean and organized front desk area
- Assist with lobby activation and utilize proper PPI data handling procedures
- Follow check-in and check-out checklists and retrieve necessary identification documents and payment information
- Provide exceptional customer service and attend to guest needs and inquiries
Requirements:
- Minimum 1 year experience in Front Desk Operations
- In-depth knowledge of hotel Front Desk operations
- High School education or equivalent
Benefits:
- Daily Pay through Work Today, Get Paid today program
- Free Telemedicine and Virtual Mental Health care access
- Multiple Health Insurance and Life Insurance options
- 401k Plan with Company Match
- Paid Time Off (PTO)
- Holiday Pay
- Pet Insurance
- Employee Assistance Program
- Schulte Savings Marketplace discounts
Salary: The estimated annual salary for this position is $40,000 - $50,000, depending on location and experience.
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