Customer Service Nursing Specialist

4 weeks ago


Flint, Michigan, United States Biolife Plasma Services Full time

Job Summary:

The Medical Support Specialist (Plasma Center Nurse) will provide medical support to plasma center operations under the guidance of the Center Manager and the management of the Center Physician. This role requires a commitment to customer service and quality, with a focus on ensuring the safety and well-being of donors and employees.

Key Responsibilities:

  • Provide medical support to plasma center operations, including evaluating donor reactions, managing medical emergencies, and referring to the Center Physician or Medical Affairs as needed.
  • Support the Hepatitis B and Seasonal Flu vaccination programs for employees, as applicable.
  • Manage employee incidents and determine whether further evaluation is required by occupational health/ER.
  • Support investigations associated with pandemic threats within the local community, as indicated by EHS or Medical Affairs.

Requirements:

  • High school diploma or equivalent, including a graduate equivalent of a recognized educational nursing program with state requirements.
  • Fulfill state requirements (in state of licensure) for basic IV therapy.
  • Satisfactorily complete the FDA approved training requirements for BioLife Medical Support Specialist.
  • Two years in a clinical or hospital setting.

What We Offer:

BioLife Plasma Services offers a comprehensive benefits program, including medical/dental, paid time off, and retirement benefits, in a fast-paced and friendly environment. We foster an inclusive, collaborative workplace, united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world.

Hourly Wage Range:

The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.



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