Customer Service Ambassador
7 days ago
**Job Overview**
We are seeking a highly skilled and enthusiastic individual to join our team as a Customer Service Representative with the Recreation Division of the City of Greeley. In this role, you will be responsible for providing exceptional customer service to patrons of our facilities.
The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to work effectively in a fast-paced environment. If you are passionate about delivering quality customer service and working with a dynamic team, we encourage you to apply.
**Salary Information**
The salary range for this position is $16.54 - $20.67 hourly, with an estimated annual salary of $34,427 - $42,943 based on a 40-hour workweek. Hiring Range: $16.54 - $18.61 hourly.
**Key Responsibilities**
As a Customer Service Representative, your key responsibilities will include:
- Providing information to patrons regarding Recreation facilities, programs, services, memberships, and events.
- Processing class and activity registrations, including online transactions.
- Assisting with supervision, training, and scheduling of part-time/seasonal employees.
- Overseeing entry desk operations and ensuring a positive experience for all patrons.
**Requirements and Qualifications**
To be successful in this role, you will need:
- A high school diploma or equivalent required; associate's or bachelor's degree preferred.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- Strong attention to detail and organizational skills.
**Benefits**
This position offers a comprehensive benefits package, including medical, dental, and vision insurance, retirement plan, and paid time off.
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