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Quality Assurance Manager

2 months ago

Monett, Missouri, United States Apogee Enterprises Full time

Job Summary

The Operations Quality Assurance Manager will lead the Operations Quality team in a key role leading the team responsible for the development and deployment of quality assurance plans to ensure the production of products consistent with design and established quality standards. The Ops QA Manager will report to the AFS Quality Director.

Key Responsibilities

  • Provide leadership to the Operations Quality team in a dynamic and fast-paced environment.
  • Oversee the development and deployment of quality assurance plans for the products and processes produced in the AFS sites.
  • Lead Root Cause and Corrective Action activities for product/process defects for the AFS sites.
  • Work with the customer-facing Quality organization to ensure customer quality issues are effectively addressed in the operations quality assurance plans.
  • Partner with the AFS Supplier Quality Lead to support inspection and containment activities related to purchased materials.
  • Reporting and analysis of operations quality data.
  • Partner with AFS QMS lead to deploy a Quality Management System.
  • Promote a culture of continuous improvement within the team.
  • Work with peers in improving AFS-wide processes and issue resolution.

Team Member Development

  • Work with direct reports and the Director of Quality in team member development to ensure future support capability.
  • Develops and completes training programs for team members including appropriate tools and quality training guides/resources.

Educational Requirements

  • Bachelor's Degree in a related field.
  • Minimum 5 years' experience in a quality assurance role or technical field.
  • Minimum 2 years' experience in a supervisory role.
  • Working knowledge of quality management tools such as root cause analysis.
  • Ability to read drawings.
  • Strong written, verbal, and interpersonal communication skills.
  • PC skills to include ERP system, MS Office.
  • Familiarity with Lean/Continuous Improvement concepts.

Physical Demands

  • Light, typical of an office environment or light industrial.
  • Required to sit, stand, and move about the facility to review key operational areas.
  • Occasional lifting required.

Work Environment

  • 75% exposure to the production environment (heat, operating machinery, and noise). Office duties require sitting behind a desk, performing tasks on a computer. Position involves some travel. No significant physical exertion required.