Retail Operations Associate
3 weeks ago
At Sam's Club, we are seeking a talented Member Experience Coordinator to join our team. This role is responsible for ensuring members have a positive experience by providing exceptional customer service and maintaining a clean and organized store environment.
Key Responsibilities:
- Ensure club pick up orders are filled in a timely manner by contacting members to notify of any delays or product unavailability.
- Maintain the safety of the facility by conducting regular safety sweeps and reporting any hazards to management.
- Provide member service by acknowledging customers, identifying their needs, and processing purchases accurately.
- Organize and maintain availability of carts/flatbeds and ensure parking lot cleanliness.
- Assist with transporting items and utilizing cart retrieval equipment as needed.
Requirements:
- A high school diploma or equivalent is required.
- Prior customer service experience is preferred.
- The ability to work in a fast-paced environment and adapt to changing situations is essential.
What We Offer:
- A competitive hourly wage range of $16.00 to $23.00.
- Performance-based bonus awards.
- A comprehensive benefits package including medical, vision, and dental coverage, 401(k), stock purchase, and company-paid life insurance.
- PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.
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