Tuition Assistance Application Specialist
3 weeks ago
Overview:
Edcor Data Services LLC is seeking a highly motivated Call Center Support Agent to join our team. In this role, you will be responsible for providing excellent customer service and support to our clients.
Key Responsibilities:
- Answer inbound calls from clients regarding their tuition assistance applications, reimbursement requests, and other program-related questions.
- Use dual monitors, policy reference, and claims reference tools to provide accurate and consistent information.
- Maintain contact center database by entering call log notes and important call information.
Benefits:
- $15/hour salary + quarterly quality bonus, depending on experience.
- Opportunity to work in a fast-paced call center environment.
- Chance to develop your customer service skills and expertise.
Requirements:
- High School Diploma or equivalent.
- 1-4 years of customer service experience, preferably within a call center environment.
- Basic computer knowledge (Microsoft Suite, Outlook, Internet Explorer, etc.).
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