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Senior Retail Sales Associate

2 months ago

Lehi, Utah, United States AutoZone Full time
Job Summary

AutoZone is seeking a highly motivated and customer-focused Senior Retail Sales Associate to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, driving sales, and maintaining a safe and organized store environment.

Key Responsibilities
  • Provide WOW Customer Service by exceeding customer expectations and resolving issues in a timely and professional manner.
  • Operate cash registers and follow established cash handling procedures to ensure accurate and efficient transactions.
  • Maintain a safe working environment by adhering to company policies and procedures, including the use of Personal Protective Equipment (PPE).
  • Restock merchandise and maintain store appearance and merchandising standards as directed.
  • Utilize ZNET to assist customers in locating merchandise or finding suitable alternatives.
  • Maintain product knowledge and current promotions through AutoZone systems and information sources.
  • Diagnose automobile problems and recommend solutions using OBDII and other diagnostic tools.
  • Communicate effectively with managers and colleagues regarding customer concerns and employee matters.
Requirements
  • High School diploma or equivalent.
  • Basic knowledge of automotive parts and systems.
  • Excellent communication and decision-making skills.
  • Ability to lift, load, and deliver merchandise.
  • Ability to work a flexible schedule, including holidays, evenings, and weekend shifts.
About AutoZone

AutoZone is committed to being an equal opportunity employer and offers opportunities to all job seekers, including those with disabilities. If you require a reasonable accommodation to search for a job opening or to apply for a position with AutoZone, please contact us by sending an email to: hr@autozone.com.