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Banquet Server

2 months ago

San Diego, California, United States The Westgate Hotel Full time
Banquet Server Job Description

We are seeking a skilled Banquet Server to join our team at The Westgate Hotel. As a Banquet Server, you will be responsible for providing exceptional guest service to all customers, greeting guests, and accommodating their needs during events.

Key Responsibilities:
  • Provide exceptional guest service to all customers
  • Greet guests and be responsible for accommodating all guests' needs at the attendance of an event
  • Participate in good communication with guests with questions regarding the menu
  • Deliver food and beverages from staging areas to guests
  • Provide service for buffet, plated, and reception style meal services in accordance with The Westgate Hotel standards
  • Anticipate guests' needs and monitor the guests' dining experience to ensure satisfaction with food and service
  • Respond promptly and courteously to any requests
  • Assist in setup and breakdown of events as assigned
  • Perform side work to prepare for upcoming events
  • Maintain clean service areas at all times and high standards of safety
  • Maintain a professional and personable appearance
Requirements:
  • Excellent interpersonal and customer service skills, ability to solve problems
  • Ability to work quickly and efficiently
  • Organizational and time management skills
  • Ability to work with a team
  • Ability to maintain personal hygiene
  • Ability to work varied hours, including nights, weekends, and holidays
Experience:
  • Banquet server with hotel experience 1-2 years required
  • Fine dining restaurant experience 1 year preferred
Work Environment:

This job operates in a professional environment. The Westgate Hotel is proud to provide a fair and equitable environment for all staff. We serve "Employees First and Guests Always."

Physical Demands:
  • Regularly works in both indoor and outdoor environments
  • Ability to move up to 100 lbs., with wheeled assistance
  • Must be able to exert physical effort in transporting or lifting overhead 20-50 or more pounds
  • Physical activities include walking, talking, standing, stooping, hearing, seeing, talking, bending, reaching, fingering, feeling, touching, writing, grasping, handling, stretching, balancing, pushing, pulling, reaching up and down, and remaining stationary at times throughout work periods
  • Considerable repetitive motion of hands, wrists, shoulders, and back is required
Benefits:
  • $200.00 Referral Bonus after being hired for each referral that is hired after 90 days of employment
  • Flexible scheduling Full and Part Time
  • Benefits for full-time employees (30 hrs. a week) after 60 days of employment (Medical, Dental, Vision & Life)
  • Hotel Stay Discounts
  • Employee Meals
  • AquaVie Fitness & Spa - Membership Discount
  • Training and career growth opportunities
  • Discounts at Grand America Hotels & Resorts properties
  • Next to trolley station and downtown bus stops