Field Service Scheduling Coordinator
3 weeks ago
Race Telecommunications LLC is seeking a skilled Field Service Scheduling Coordinator to join our team. In this vital role, you will play a crucial part in ensuring the efficient scheduling and coordination of field technicians, guaranteeing timely completion of service orders. Your strong organizational skills, attention to detail, and ability to multitask will enable you to prioritize tasks, manage workflows, and meet deadlines. If you are a driven individual who thrives in fast-paced environments and is passionate about delivering exceptional customer service, we invite you to apply for this exciting opportunity
About Us
We are a leading provider of 10G fiber internet in California, dedicated to building next-generation fiber infrastructure where others won't. Our company values diversity and inclusion, fostering a collaborative work environment that empowers every employee to excel in their role. As a Field Service Scheduling Coordinator, you will have the chance to contribute to our mission of delivering exceptional customer experiences and driving operational efficiency.
Responsibilities
- Schedule and coordinate field technicians to ensure timely completion of service orders.
- Prioritize tasks, manage workflows, and meet deadlines in a fast-paced environment.
- Collaborate with field teams, customers, and other departments to resolve issues, maintain high levels of customer satisfaction, and ensure operational efficiency.
Requirements
- Eligibility for US Employment without sponsorship.
- Minimum of one year's experience in scheduling, coordinating, or dispatching, preferably in a customer-facing role.
- Strong organizational skills, attention to detail, and ability to multitask.
Benefits
- Competitive salary: $55,000 - $70,000 per year, depending on experience.
- Comprehensive benefits package, including medical, dental, vision, and life insurance.
- Generous paid time off, including sick, vacation, holiday, and birthday pay.
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