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Service Technician
1 month ago
The Service Technician is a key member of our team, responsible for performing vehicle repair and maintenance work as assigned in accordance with dealer and factory standards.
Key Responsibilities:- Receive repair orders from the dispatcher and take them to the stall area.
- Perform work as outlined on the repair order with efficiency and accuracy, in accordance with dealership and factory standards.
- Diagnose the cause of any malfunction and perform the necessary repair.
- Communicate with the parts department to obtain needed parts.
- Save and tag parts if the job is under warranty or if requested by the customer.
- Examine the vehicle to determine if additional safety or service work is required.
- Notify the service advisor immediately if additional work outlined is not needed or required.
- Document work performed.
- Road-test vehicles when required or refer to the test technician.
- Supervise the work of any apprentice technicians as assigned.
- Attend factory-sponsored training classes.
- Keep abreast of factory technical bulletins.
- Ensure that customers' cars are kept clean.
- Keep the shop area neat, clean, and be able to account for all dealership-owned tools at all times.
- Understand and follow federal, state, and local regulations, such as those governing the disposal of hazardous wastes.
- Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.
