Rehabilitation Assistant

19 hours ago

Castro Valley, California, United States VibrantCare Rehabilitation Full time
Job Summary

As a Rehabilitation Aide at VibrantCare Rehabilitation, you will play a vital role in supporting our Physical Therapists and Occupational Therapists in delivering high-quality patient care. Your primary responsibilities will include assisting with rehabilitation procedures, organizing and scheduling ancillary services, and maintaining accurate records.

Key Responsibilities
  • Provide exceptional customer service to patients and their families
  • Follow established policies and procedures to ensure compliance and efficiency
  • Manage patient scheduling and coordinate appointments to meet service standards
  • Order clinical and office supplies, prepare and mail invoices, and open mail
  • Accurately complete reports and projects on time to meet deadlines and service standards
  • Communicate effectively with patients, physicians, insurance companies, and other stakeholders
  • Collect co-payments and patient deductibles, batch and reconcile payments
  • Participate in daily productivity and performance reports, ensuring accuracy and timeliness
  • Establish and maintain patient files, waiting areas, and other administrative tasks
  • Understand and uphold the Service Culture Theme and Standards
  • Prepare patient charts, maintain accurate records, and explain insurance benefits
  • Carry out activities delegated by supervisors, adhering to State Practice Act guidelines
  • Clean and maintain therapy equipment, follow OSHA guidelines, and participate in safety inspections
  • Observe and report abnormal patient conditions, reactions, and responses to treatment
  • Participate in clinical in-services, disaster drills, and other training opportunities
  • Perform housekeeping duties, including dusting, spot cleaning, disinfecting, and vacuuming
  • Assist with special projects and tasks assigned by Center Manager, Market Manager, or other supervisors
Requirements
  • Effective customer service skills, both oral and written
  • Strong communication and interpersonal skills
  • Organizational, time management, and planning skills
  • Proficiency in Microsoft Office and Outlook, including accurate data entry
Physical Requirements
  • Lift patients using biomechanical techniques, capable of lifting 50 pounds dead weight alone
  • Walk, bend, stand, and reach constantly during a workday
  • Visual acuity sufficient to evaluate, diagnose, and monitor patient needs
  • Ability to speak and hear sufficiently to understand and give directions
  • Push wheeled equipment through the facility
  • Fine motor skills for clear and accurate writing, charting, and presentations
  • Fine motor skills for handling diagnostic or therapeutic equipment
Education and Credentials
  • High school diploma or GED required
  • Current CPR certification
  • Some coursework or practical experience in a healthcare-related field and basic knowledge of anatomy and physiology
Work Schedule

Monday - Friday, day shift

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