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Underwriting Support Specialist

2 months ago

Fort Lauderdale, Florida, United States Bass Underwriters Full time
Overview:

The Opportunity

Underwriting Support Specialist (Bilingual Required - Spanish/English)

Compensation: Pay starting at $45,000 per year, plus bonus opportunities

We are seeking a dynamic individual to join our team as an Underwriting Support Specialist. This role provides an excellent opportunity for growth and development in the insurance industry.

This position involves working with a high volume of inbound service calls, gathering information from agents, and assessing their individual service needs. The successful candidate will have exceptional customer service skills, be able to handle complex accounts with guidance, and possess strong analytical and problem-solving abilities.

Responsibilities:

  • Answer a high volume of inbound service calls
  • Gather information from agents to assess their individual service needs
  • Rates business according to company underwriting and pricing guidelines within individual underwriting authority limits, and ensures standards for timeliness are met
  • Develops on-going relationships with agents, monitors profitability and quality of submissions, and keeps agent up-to-date with underwriting and/or product changes
  • Establishes types and limits of coverage to be provided
  • Calculates standard rates and premium charges by using approved formulas and tables
  • Ability to cross sell products
  • Ability to work mid shift (11am-8pm) once a week

Requirements:

  • Knowledge of Excess & Surplus Commercial Lines preferred but not required
  • Ability to handle more complex accounts with some guidance from Underwriter
  • Computer competencies including the ability to navigate multiple websites and databases
  • Problem analysis, resolution with the ability to multi-task
  • Strong customer orientation, excellent interpersonal and communication skills
  • Team player with a commitment to company values

About Us:

Bass Underwriters, Inc. is a leading Managing General Agency for commercial property and casualty insurance. We focus on risks that fit outside the box and play a pivotal role between agents and insurance carriers. Our relationships are driven by our commitment to our independent agents, and that translates into every team member here at Bass Underwriters.