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Team Leader at Crumbl Cookies Jenkintown
2 months ago
As a Team Leader at Crumbl Cookies, you will play a pivotal role in our vibrant and dynamic environment. This position offers a competitive hourly wage based on your experience, along with a guaranteed minimum tip of $2.50 per hour, ensuring that your hard work is rewarded.
Key Benefits:
- Regular Sundays Off: Enjoy your weekends as all locations are closed on Sundays.
- Growth Opportunities: Join a fast-paced, enjoyable workplace with ample opportunities for career advancement.
- Comprehensive Training: Participate in a structured training program designed to equip you with the skills needed for success.
- Generous PTO: Accumulate up to 80 hours of paid time off each year.
Our Mission:
At Crumbl, we aim to unite friends and families over a box of the finest cookies available.
About Crumbl:
Crumbl Cookies is recognized as the fastest-growing gourmet cookie franchise in the nation, with a rapidly expanding presence across the United States and Canada. We offer a unique selection of cookies, rotating six different varieties each week, encouraging customers to return frequently for new flavors.
Our cookies are crafted in an open bakery, allowing customers to witness the baking process firsthand. We pride ourselves on fostering a fun and fast-paced atmosphere, filled with opportunities for learning and growth. We are committed to promoting from within and supporting our employees in their personal and professional development.
Role Responsibilities:
As a Team Leader, you will receive thorough training on our operational procedures and technology-driven management approach. You will master the art of mixing, baking, and serving our exceptional cookies while shadowing our leadership team to understand our operational standards and leadership techniques. Within a short period, you will be prepared to lead shifts and manage a team effectively.
Post-Training Responsibilities:
- Act as the Manager on Duty during your scheduled shifts, overseeing all operations and addressing customer service challenges.
- Ensure that all shifts meet Crumbl's operational standards and key performance indicators.
- Guide and mentor team members in the Crumbl methodology.
- Oversee dough production and baking schedules.
- Execute required opening and closing procedures, utilizing our operational app for inventory and reporting.
- Collaborate with the management team to cultivate a culture of integrity and excellence.
Qualifications:
- Prior experience in retail or food service leadership.
- Must be at least 18 years old.
- Availability for at least two weekend shifts each month.
- Willingness to work opening and closing shifts as needed.
- Completion of Food Handlers certification within the first week of employment.
- Successful completion of all internal training within 90 days.
- Familiarity with smartphone applications and online calendars.
- A valid driver's license.
Compensation and Benefits:
This role includes a guaranteed minimum tip of $2.50 per hour, with the potential for additional earnings based on tips received. We also offer educational performance bonuses for high academic achievement, employee discounts, and complimentary cookies during shifts.
Join us at Crumbl Cookies, where we are dedicated to creating a positive and rewarding work environment.