Automotive Claims Specialist
3 days ago
Company Overview
TEKsystems is a leading provider of full-stack technology services, talent services, and real-world application. As an industry leader, we work with progressive leaders to drive change.
Salary
The estimated salary for this position is $26-$30 per hour, based on the company's standard pay scale in Earth City, MO.
Job Description
We are seeking highly skilled Automotive Claims Specialists to join our growing customer contact team. As a Mechanical Claims Specialist, you will play a critical role in maintaining our reputation by combining exceptional customer service and automotive expertise to assist customers through our customer contact center.
Responsibilities:
- You will be part of a team that reviews, investigates, and authorizes minor mechanical claims based on established contract guidelines.
- You will communicate with retail and wholesale customers, repair facilities, and non-related parties to resolve and process claims.
- You will utilize technology and communication tools to process claims, review policies and procedures, labor times, and retrieve documents.
- You will use tools like AllData and Mitchell to obtain labor times for specific minor mechanical repairs.
Required Skills and Qualifications
- 2+ years of mechanical experience or mechanical claims experience.
- ASE certification preferred (can be expired).
- Strong communication skills and computer skills, including the use of multiple programs to determine claim.
- Experience with labor guides and scan tools.
Benefits
- Medical, dental, and vision insurance.
- Critical illness, accident, and hospital insurance.
- 401(k) retirement plan.
- Life insurance and AD&D insurance.
- Short- and long-term disability insurance.
- Health spending account.
- Transportation benefits.
- Employee assistance program.
- Time off/leave policy.
About TEKsystems
We are committed to being partners in transformation, helping clients activate ideas and solutions to take advantage of a new world of opportunity. We believe in driving change and working with progressive leaders to achieve their goals.
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