Retail Brand Ambassador
4 days ago
Akalade Inc. is a dynamic retail environment that values exceptional customer experiences.
Job SummaryWe are seeking a highly skilled Retail Brand Ambassador to join our team. This role is pivotal in fostering a positive customer experience and driving sales within our store.
Duties- Customer Greeting: Greet each customer with a professional and friendly demeanor, establishing a positive first impression.
- Active Listening and Needs Assessment: Employ active listening skills to uncover customer requirements through open-ended questions. Tailor service recommendations based on their specific needs and preferences.
- Product Knowledge Expertise: Leverage in-depth product knowledge to provide clear explanations of features and benefits. Demonstrate product functionality whenever applicable, solidifying customer confidence in their purchasing decisions.
- Suggestive Selling: Develop a keen awareness of opportunities for upselling and cross-selling complementary products to enhance customer satisfaction and generate additional sales.
This is a rewarding role that requires excellent customer service skills, organizational abilities, and a passion for delivering exceptional customer experiences.
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