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Product Configuration Specialist
2 months ago
WE ARE A PRODUCT COMPANY.
We invite you to explore the requirements for this role, ensuring your skills and experience align with our needs.WE ARE A PROCESS COMPANY.
ABOVE ALL, WE ARE A PEOPLE COMPANY.
The Acushnet Company has a rich history intertwined with the world of golf. Our commitment lies in enhancing the experience of passionate golfers through outstanding product performance, innovative technology, superior quality, and exceptional service. We are not merely a collection of leading golf brands; we are a cohesive team driven by our love for the game. We strive to improve our brands, businesses, communities, and the sport of golf.
Our guiding principle is to "Autograph your work with excellence." We maintain our status as industry leaders by pursuing excellence in every aspect of our operations—from product performance and consistency to our interactions with golfers and trade partners, and our dedication to fostering a workplace characterized by diversity, inclusion, belonging, and respect.
Position Overview:Support the transition of Titleist Golf Gear to the SAP S4 HANA ERP platform. Collaborate with various teams within the Gear Division to implement comprehensive change strategies that align with business objectives, ensuring a successful SAP launch while minimizing disruptions and enhancing user adoption across both business and technical areas.
Key Responsibilities:
- Collaborate with business and IT stakeholders to promote cross-functional teamwork and alignment across business processes and technical operations for the adoption of SAP S4 HANA. Build and nurture relationships with executive sponsors, program team members, and functional partners to ensure effective organizational change management.
- Prepare all Stock and Custom Gear data for global product launches, including Club Glove and Titleist Apparel. This involves coordination with R&D, Purchasing, Production, Sales, Marketing, and Finance to ensure accurate product information is maintained throughout the product lifecycle.
- Evaluate the scope of changes and recommend suitable engagement strategies to minimize disruptions and promote adoption.
- Manage all aspects of change management, including identifying and engaging end users, assessing change impacts and readiness, communicating at all levels, developing training programs, addressing resistance, and reinforcing changes. Provide consultation and coaching to program teams on organizational and business change best practices.
- Oversee and prioritize incoming support requests effectively.
- Drive continuous improvement by integrating feedback and lessons learned into updated Change and Program Management methodologies and tools.
Qualifications:
- A Bachelor's degree in business administration or a related discipline is required.
- Experience with SAP S4 HANA Master Data, Order to Cash, Forecast to Produce, and Procure to Pay processes. Practical experience in organizational change management, covering people, processes, and technology.
- A minimum of 5 years of experience in Business Systems, including experience with ERP systems (SAP/Infor M3 preferred). Prior technical training experience and strong ad-hoc reporting skills with a solid understanding of the underlying logic are essential. Proficiency in Microsoft Excel, Cognos 10 Report Studio, and Workspace Advanced is required, along with intermediate to advanced skills in Microsoft Office Word and PowerPoint. Previous experience in Golf, Customer Service, and/or Sales is highly desirable.
- Ability to remain seated for extended periods and engage in phone conversations.
- Strong understanding of ERP principles, practices, and procedures, particularly in SAP.
- Exceptional technical skills with a capacity to quickly adapt to new and emerging software programs.
- Demonstrated competencies in the following areas: Project Management—developing project plans, coordinating projects, communicating changes and progress, and completing projects on schedule; Innovation—showing original thinking and creativity, meeting challenges resourcefully, and generating suggestions for improvement; Problem Solving—identifying and resolving issues promptly, gathering and analyzing information skillfully, and developing alternative solutions; Adaptability—adjusting to changes in the work environment, managing competing demands, and effectively handling frequent changes, delays, or unexpected events.
