Customer Experience Representative

4 weeks ago


GondrecourtleChâteau, Grand Est, United States European Wax Center Full time
Job Summary

We are seeking a highly motivated and customer-focused Guest Service Associate to join our team at European Wax Center. As a Guest Service Associate, you will be the first and last point of contact for our guests, providing exceptional service and ensuring a positive experience for all.

Key Responsibilities
  • Represent European Wax Center in a positive and professional manner, upholding the company's core values.
  • Work with guests to educate them on the benefits and savings of Wax Passes and consistency with waxing.
  • Maintain and exceed center and individual goals.
  • Work with our POS system to check guests in and out of their reservations.
What We Offer
  • A fun and fast-paced work environment.
  • The opportunity to work with a cohesive team and make a real difference in our guests' lives.
  • A competitive hourly rate, plus commission.
  • Bi-annual hourly pay increases and bonuses.
  • A comprehensive benefits package, including medical and dental insurance.
  • Discounts on exclusive EWC products and services.
Requirements
  • A positive, friendly, and upbeat demeanor.
  • Ability to work flexible days and hours.
  • Ability to receive and implement feedback.
  • An ability to work independently with limited supervision.
  • A strong desire to work with others and engage new associates with energy and enthusiasm for EWC.


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