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Network Systems Administrator

2 months ago

Palm Bay, Florida, United States Tecflow Technology Full time
Job Title: Network Technician

At Tecflow Technology, we are seeking a highly skilled Network Technician to join our team. As a Network Technician, you will be responsible for ensuring the smooth operation of our clients' network systems.

Key Responsibilities:
  • Respond to inquiries and requests for assistance with clients' network, business, and personal computer systems.
  • Perform review audits of clients' current information systems to evaluate operating practices and assess the dependability and integrity of information systems and associated data.
  • Perform disaster recovery functions for clients and maintain the security of LANs.
  • Monitor the performance of network servers, network infrastructure, peripheral devices, and workstations.
  • Assess network performance, set up and observe network systems and peripherals, and recommend and implement upgrades or improvements.
  • Resolve network problems and offer technical assistance to users.
  • Perform service pack, hot fix, and security updates to servers, workstations, printers, network hardware, such as routers, switches, and firewalls.
  • Design, configure, and implement network infrastructure, including network servers and network hardware.
  • Utilize our organization's monitoring software/hardware to maintain the client's network infrastructure.
Qualifications:
  • CompTia A+ Certification, Project+, Network+ (Active and Current)
  • Above Basic Comprehension of Network Setups and Configurations
  • At least 1 – 3 years of experience working in IT Service Team/MSP NOC Team Environment
  • Proficient in Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint)
  • CRM Experience (ConnectWise, Autotask, TigerPaw)
  • Pathway to Higher Credential or Certification, within 2 years (i.e. MCITP, MCP, CCNA, CCDA, CCNP)
Skills & Knowledge:
  • Perceived capacity to exude Personal Credibility and Professional Integrity
  • Positive attitude, towards people and problems
  • Ability to self-start, work independently, and achieve high standards to meet multiple deadlines
  • Explicitly proficient communicator, including writing, speaking, editing, proofreading, and computer skills
  • Above-par working capacity, to work in small and large projects with great attention to detail
  • Work effectively with staff in a team-oriented environment with a positive, can-do attitude
  • Adept in developing and maintaining strong relationships with management, staff, vendors, and clients
  • Exhibit a high degree of professionalism, balanced business judgment, tact, and diplomacy
  • Excellent problem-solving skills, in both mundane and highly-sensitive, albeit complex situations
Work Environment Expectations:

Work in this environment is considered medium physical work requiring the exertion of up to forty (40) pounds of force occasionally and up to twenty (20) pounds of force frequently, and up to 10 pounds of force constantly to move objects.

Must be able to:

  • Walk, lift, reach, stoop, sit, squat, bend, stand, grasp, balance, climb, kneel, crouch, and type for extended periods of time up to 10 hours.
  • Prepare, read, comprehend, and analyze a variety of complex forms, reports, spreadsheets, maps, plans, records, documentation, and correspondence in all languages required by the job.
  • Speak to individuals or groups of people with poise, voice control, confidence, and professional integrity.
  • Respond adequately to inquiries or complaints.
  • Write using standard convention in all languages required by the job.
  • Apply principles of logical or scientific thinking to define problems, collect data, establish facts, and draw valid conclusions.
  • Apply common sense understanding to carry out instructions furnished in written, oral, or diagrammatic form.
  • Communicate effectively and efficiently in all languages required by the job using whatever communication device or system is required (telephone, etc.).
  • Use/interpret job-related terminology, mathematical formulas, and functions effectively and efficiently.
  • Deal with people beyond giving and receiving instructions maintaining effective working relationships.
  • Perform under stress, deal with persons acting under stress, and adapt when confronted with emergency situations.
  • Be sensitive to cultural differences among individuals and groups of persons.
  • Safely operate a motor vehicle.
  • Operate/use a variety of job-specific office machines and other office equipment.
  • Manage multiple high-priority initiatives in a fast-paced, highly technical environment.
  • Successfully perform the planning, directing, reporting, and administrative responsibilities of this position.