Automotive Service Representative
2 weeks ago
We are seeking a highly motivated and customer-focused Guest Care Specialist to join our team at Monro Muffler Brake. As a key holder and manager on duty, you will be responsible for providing exceptional guest service, driving sales of automotive repair services and tires, and contributing to the growth of our business.
About the Role:
The Guest Care Specialist is a full-time or part-time hourly position that requires strong verbal communication skills, problem-solving abilities, and a focus on providing excellent guest service. You will be the first point of contact for guests on the phone and in the store, responsible for engaging guests, scheduling appointments, building trust, and presenting needed services following the Monro selling process.
Responsibilities:
• Successfully complete Monro's training program to execute the Monro selling process.
• Provide exceptional guest service, responding to guest inquiries, and resolving issues in a timely and professional manner.
• Engage guests, schedule appointments, and build trust to drive sales of automotive repair services and tires.
• Assist in various aspects of guest care, work order completion, and register assistance.
• Maintain a safe and healthy work environment, adhering to company policies and procedures, and government standards.
Requirements:
• High school diploma or equivalent required.
• Current valid driver's license and satisfactory Motor Vehicle Report (MVR) required.
• Strong verbal communication skills, able to accurately write sales work orders and effectively explain services to guests.
• Strong problem-solving skills and ability to work in a fast-paced environment.
• Ability to work Days, Evenings, Weekends, and Holidays.
What We Offer:
• Competitive hourly rate of $16.00 to $18.00.
• Opportunities for career growth and advancement through coursework, leadership skills, and open opportunities.
• On-the-job training, company-sponsored certifications, and course curriculum in Monro University.
• A safe and healthy work environment, adhering to company policies and procedures, and government standards.
Equal Opportunity Employer:
Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
-
Automotive Group Manager
2 months ago
Lynchburg, Virginia, United States Berglund Automotive Full timeAbout Berglund AutomotiveBerglund Automotive is a reputable automotive group with a strong presence in Southwest and Central Virginia, representing 20 different automotive brands across 10 locations.We are committed to delivering exceptional vehicles and service to our valued customers, and we seek a seasoned leader to drive our success.Job SummaryAs a...
-
Automotive Service Operations Manager
1 week ago
Lynchburg, Virginia, United States Berglund Automotive Full timeBerglund Automotive is a leading automotive dealership group with a strong commitment to customer satisfaction. We provide a wide range of new and used vehicles, as well as exceptional service and repair options.Job Summary:We are seeking a Service Manager, specializing in imports, with a strong background in dealership service management to oversee the...
-
Senior Automotive Operations Manager
2 weeks ago
Lynchburg, Virginia, United States Berglund Automotive Full timeBerglund Automotive is a leading automotive group with 10 locations, representing 20 different brands throughout Southwest and Central Virginia.We are seeking a seasoned General Manager to lead our team and drive success. The ideal candidate will have extensive experience managing import brands and a proven track record of success.Key Responsibilities:Lead...
-
Automotive Service Representative
4 weeks ago
Harrisonburg, VA , USA, United States Steven Toyota Full timeAbout Steven AutomotiveWe are a family-owned and operated dealership group with a strong commitment to our values and a passion for delivering exceptional customer experiences. Our team is dedicated to providing top-notch service and support to our customers, and we're looking for talented individuals to join our team.Job SummaryWe are seeking a highly...
-
Automotive Service Technician
2 weeks ago
Lynchburg, VA , USA, United States Monro Muffler Brake Full timeJoin Our Team as an Automotive TechnicianAt Monro, Inc., we're committed to delivering exceptional service to our guests. As an Automotive Technician, you'll play a vital role in ensuring their vehicles are safe and reliable.Key Responsibilities:Perform brake, suspension, tire installation, and scheduled maintenance servicesDiagnose and repair complex...
-
Service Manager
2 weeks ago
Lynchburg, United States Berglund Automotive Full timeBerglund Automotive is a leading automotive dealership group with 10 locations, representing 20 different automotive brands throughout Southwest and Central Virginia.With a strong commitment to customer satisfaction, we provide a wide range of new and used vehicles, as well as exceptional service and repair options.Our dedicated team strives to create a...
-
Automotive Service Technician
2 weeks ago
Lynchburg, VA , USA, United States Ford - Lincoln Veteran Careers Program Full timeJob SummaryThe Ford-Lincoln Technician Careers Program is seeking a highly skilled Automotive Service Technician to join our team. As a key member of our team, you will be responsible for performing assigned work with efficiency and accuracy, in accordance with dealership and factory standards.Key ResponsibilitiesDiagnosing the cause of malfunctions and...
-
Automotive Service Technician
2 weeks ago
Florida , USA, United States Penske Automotive Full timeExpress Technician Role at Penske AutomotivePenske Automotive is seeking a skilled Express Technician to join their team. As an Express Technician, you will be responsible for diagnosing and performing quality light mechanical services on customer and inventory vehicles.Key Responsibilities:Diagnose and repair light mechanical issues on vehiclesPerform...
-
Automotive Service Technician
2 weeks ago
Lynchburg, VA , USA, United States Valvoline Full timeValvoline **Job Summary** As a Lube Technician at Valvoline, you will be responsible for providing exceptional customer service and ensuring the reliability of our customers\u2019 vehicles. **Key Responsibilities:** * Evaluate customers\u2019 needs and provide timely and efficient service * Master products, services, and company knowledge to provide...
-
Automotive Technician
2 weeks ago
Lynchburg, Virginia, United States Carter Myers Automotive Full timeJob SummaryCarter Myers Automotive is seeking a skilled Automotive Technician to join our team. As a MOPAR Certified Service Advisor, you will be responsible for the proper diagnosis, efficient repair, and service of customer vehicles.Key Responsibilities:State Inspection License is a plusASE or Mopar training is preferredHigh School Diploma or equivalent is...
-
Automotive Service Technician
2 weeks ago
Clearwater, FL, USA, United States Sonic Automotive Full timeJob Title: Automotive Lube TechnicianJob Summary:The Automotive Lube Technician will be responsible for lubricating vehicles in a quick and thorough manner, working closely with the Production Foreman to ensure efficient service delivery.Key Responsibilities:Perform all lubrication services to the highest standard.Conduct thorough checks of customer...
-
Automotive Service Specialist
2 weeks ago
Noblesville, IN , USA, United States Penske Automotive Full timePenske Automotive Express TechnicianAs an Express Technician at Penske Automotive, you will be responsible for diagnosing and performing quality light mechanical services on customer and inventory vehicles. Your key responsibilities will include:Key Responsibilities:Diagnose and repair light mechanical issues on customer and inventory vehiclesPerform vehicle...
-
Automotive Service Technician
2 weeks ago
Lynchburg, VA , USA, United States Valvoline Full timeJoin Our Team as a Lube TechnicianWe are seeking a skilled and enthusiastic Lube Technician to join our team at Valvoline. As a key member of our team, you will play a vital role in ensuring our guests' vehicles are properly maintained and running smoothly.Key Responsibilities:Perform preventative maintenance services on vehicles, including oil changes and...
-
Automotive Group Leader
1 month ago
Lynchburg, United States Berglund Automotive Group Full timeJob SummaryBerglund Automotive Group is a reputable and well-established automotive group with a strong presence in Southwest and Central Virginia. We are seeking a highly experienced and skilled General Manager to lead our team and drive success.Key ResponsibilitiesLead and motivate a team of sales, service, and administrative professionals to achieve...
-
Automotive Technician
2 weeks ago
Lynchburg, VA , USA, United States Monro Muffler Brake Full timeJoin Our Team as an Automotive TechnicianAt Monro, Inc., we're committed to providing exceptional service to our guests. As an Automotive Technician, you'll play a crucial role in ensuring their vehicles are safe and reliable.Responsibilities:Perform brakes, suspension, tire installation, and scheduled maintenanceDiagnose and repair automotive...
-
Automotive Group Leader
2 weeks ago
Lynchburg, United States Berglund Automotive Group Full timeJob Summary:We are seeking a highly experienced and results-driven General Manager to lead our Berglund Automotive Group team. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our 10 locations, ensuring exceptional customer service, and driving business growth.Key Responsibilities:Lead and motivate a...
-
Automotive Service Representative
2 weeks ago
Westbrook, CT , USA, United States Westbrook Toyota Full timeWe are seeking a skilled Automotive Service Representative to join our team at Westbrook Toyota. As a key member of our service department, you will be responsible for meeting with customers to determine their vehicle repair and service needs. Your excellent communication skills and ability to build strong relationships with customers will be essential in...
-
Automotive Service Technician
2 weeks ago
Tallahassee, FL , USA, United States Hendrick Automotive Group Full timeJob Title: Automotive Service TechnicianJob Summary: We are seeking a highly skilled Automotive Service Technician to join our team at Hendrick Automotive Group. As an Automotive Service Technician, you will be responsible for performing express lube duties on vehicles, ensuring that all work is completed to the highest standards of quality and safety.Key...
-
Automotive Service Representative
2 weeks ago
Miami, FL , USA, United States Lithia Motors Full timeKey Responsibilities:The Automotive Service Representative presents a friendly, professional greeting to customers and helps identify, confirm and offer resolution to customer concerns. They serve as the communicator between customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs...
-
Automotive Service Professional
2 months ago
Miami, FL , USA, United States Murgado Automotive Group Full time**About Us**Brickell Honda, a part of the esteemed Murgado Automotive Group, is a premier Honda dealership in Miami, dedicated to delivering exceptional automotive service and customer satisfaction. As a trusted dealership, we are committed to excellence, offering our clients reliable and professional services while upholding the Honda brand's reputation for...