Appliance Maintenance Specialist

4 days ago

Huntington Beach, California, United States Flamingo Appliance Service Full time

Company Overview:

We are a family-owned company, serving customers from Florida to California. Having grown from one technician to over 150 since 2007, we have quickly become an industry leader. We are the largest independent appliance service company in the country.

About Us:

Our leadership has developed from within. With this growth has come the opportunity – the need – to develop our own talent. Come join us... help us change the industry.

 

Job Description:

As an Appliance Maintenance Specialist, you will perform all repair, installation, and maintenance duties required by our customers. Your responsibilities include responding to calls to test the functioning of newly installed appliances, making adjustments as needed, and informing customers of future maintenance work that may be required.

You should also be able to refer to appliance manuals to resolve difficult problems. We specialize in Whirlpool appliances and have an excellent training program in the event you have zero experience with the brand. You will be provided with the tools needed to succeed if you enjoy fixing things, figuring out solutions to problems, and helping others.

 

Key Responsibilities:

  • Examine customers' appliances and identify the cause of appliance breakdowns.
  • Perform maintenance work on customers' appliances.
  • Provide rough estimates to customers on how much it would cost to repair damaged or malfunctioning appliances.
  • Repair or replace defective or damaged appliance components upon approval from customers.
  • Advise customers on how to use appliances correctly.
  • Install various large appliances for customers, such as washers, wall ovens, and stoves.
  • Maintain an accurate record of all items/parts used to repair, replace, or maintain appliances.
  • Billing customers and collecting payments.

 

Requirements:

  • High school diploma or GED.
  • The ability to use various hand tools.
  • The ability to stand for extended periods.
  • The ability to lift heavy objects.
  • Excellent problem-solving skills.
  • Effective communication skills.
  • Exceptional customer service skills.
  • Valid driver's license.
  • Clean background and driving record.

 

Benefits:

  • Relocation benefits.
  • Health, dental, and vision insurance.
  • The company provides vehicles, smartphones, laptops, and more.
  • 401(k) with up to 4% employer match.
  • Flexible, understanding family work environment.
  • Competitive pay: $60,000 - $80,000 per year

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