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Senior Business Analyst

2 months ago

Orlando, Florida, United States Tentek, Inc. Full time
Senior Business Analyst

Tentek, Inc. is seeking a highly skilled Senior Business Analyst to join our delivery team. As a key member of our Crew Systems Crew Ops space, you will collaborate with shipboard and shoreside leaders, internal and external developers, PMs, and other Bas to drive business capabilities and deliver technical solutions.

Key Responsibilities:

  • Coordinate and generate requirements for new system capabilities or integration changes for our Crew Systems custom applications.
  • Work with the business to capture and document requirements using a range of techniques such as workshop facilitation, document analysis, sites visits, use cases, scenario modeling, task and workflow analysis.
  • Analyze and identify requirements, gaps, and enhancements coordination with business and technical resources.
  • Coordinate with in-house and 3rd party developers on custom development or enhancement projects.
  • Agile facilitation of stand-ups and system delivery.
  • Manage backlog prioritization along with product owner and business.
  • Coordinate activities related to corporate systems and data compliance projects (e.g. PII, PCI, and GDPR).
  • Ability to analyze business processes at the macro level to ensure cohesive product.
  • Ensures the benefits, impact and release of all changes are tracked and managed and communicated to relevant stakeholders.

Requirements:

  • Agile experience required (overall process, writing stories, collaborating with others to refine backlog).
  • Proven business analyst experience of gathering, implementing, and sustaining business capabilities for custom and off-the shelf technology platforms.
  • Experience with technology documentation practices such as requirements, meeting/session notes, and status updates.
  • Demonstrated collaboration and excellent communication skills.
  • Experience with Cruise Line technologies and industry platforms such as Fidelio or Seaware.

Work Schedule: M-F, In Office Mondays (Subject to Change)

Required Education: Bachelors or Equivalent Experience