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Food and Beverage Operations Supervisor

2 months ago

Keystone, United States Vail Resorts Full time
Job Overview

Crafting Memorable Dining Experiences

Explore the beauty of the mountains while contributing to a vibrant dining atmosphere. Whether you are an outdoor enthusiast or simply looking to enhance your career, this role offers the opportunity to connect with a diverse range of guests and colleagues.

With numerous locations across various continents, this position provides a pathway to either seasonal employment or a long-term career. From the outset, employees benefit from competitive compensation, complimentary access to recreational activities, discounts on retail items, and opportunities for professional growth through comprehensive training programs.

Benefits of Employment

  • Recreational Perks: Free access for employees, discounted tickets for friends and family, and complimentary lessons.
  • Additional discounts on accommodations, dining, equipment, and transportation services.
  • Retirement Savings Plan.
  • Support Programs for Employees.
  • Extensive training and development opportunities.
  • Referral Incentives.

Full-time positions are eligible for the aforementioned benefits, plus:

  • Health Insurance options, including Medical, Dental, and Vision coverage for eligible employees.
  • Complimentary access for dependents.
  • Critical Illness and Accident Insurance plans.

Position Summary

The Food and Beverage (F&B) division encompasses a wide array of dining establishments dedicated to delivering exceptional culinary experiences as part of the overall guest experience. The Assistant Manager for Food & Beverage is tasked with overseeing daily operations and supporting the General Manager in training and supervising staff. This role thrives in a dynamic environment, requiring outstanding interpersonal skills and the ability to remain composed under pressure.

Key Responsibilities

  • Ensure all guest interactions in the dining area are met with prompt, friendly, and professional service.
  • Assist in managing dining operations, including staff training, scheduling, and performance oversight.
  • Evaluate staff performance and provide constructive feedback, including recognition and necessary corrective actions.
  • Support administrative functions such as hiring, cash management, reservations, inventory control, and record-keeping; may act as the manager in the absence of the Restaurant Manager.
  • Maintain high standards for food preparation, cleanliness, safety, and sanitation in compliance with regulations.
  • Engage in leadership discussions to provide insights on dining operations and improvement opportunities.
  • Complete management reports related to revenue, payroll, inventory, and operational logs.
  • Understand and adhere to all policies, procedures, and training programs.
  • Ensure that all guests feel welcomed and receive consistent, courteous service.
  • Achieve company goals in sales, service quality, and facility standards through effective employee training and a positive work environment.
  • Prepare necessary documentation, including forms and schedules, in an organized manner.
  • Oversee equipment maintenance and cleanliness through regular inspections.
  • Coordinate assignments for front-of-house staff to ensure efficient service delivery.
  • Manage inventory control for restaurant supplies.
  • Conduct self-audits as required.
  • Lead training initiatives for front-of-house staff to enhance the dining experience.
  • Assist in other operational areas as needed.
  • Perform additional duties as assigned.

Qualifications

  • High School Diploma or equivalent required; Bachelor's or Culinary degree preferred.
  • ServSafe certification or equivalent required.
  • TIPS certification required.
  • 3-5 years of experience in the restaurant industry, with at least 1 year in a supervisory role.
  • Ability to stand and walk for extended periods and lift up to 50 lbs.
  • Flexible availability, including nights, weekends, and holidays.
  • Fluency in English required; bilingual candidates preferred.

The expected salary range for this position is competitive and commensurate with experience.

Vail Resorts is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, veteran status, or any other status protected by applicable law.