Lounge Server

To provide exceptional guest experiences by attending to the beverage needs of our patrons in a timely and courteous manner.

• Set up the bar area, unlock liquor, prepare glassware, and arrange juices and garnishes.
• Take drink orders in the correct sequence to maintain optimal service levels.
• Prepare and serve beverages to guests while adhering to established procedures and policies.
• Ensure accurate and efficient handling of beverage controls.
• Process guest checks and collect cash in accordance with established protocols.
• Manage issued banks and maintain accurate records.
• Prepare liquor requisitions and supply lists.
• Participate in department meetings and contribute to a positive team environment.
• Adhere to safety protocols and maintain a clean and organized work area.
• Be flexible with scheduling and adapt to changing demands.
• Report to work on time, dressed in proper attire, and maintain a clean and professional appearance.
• Comply with hotel policies, procedures, and internal standards.
• Conduct cash handling procedures accurately and efficiently.
• Stay informed about hotel operations, policies, and procedures.
• Assist colleagues as needed to ensure seamless daily operations.
• Be knowledgeable about emergency procedures and respond accordingly.
• Provide guests with information about hotel amenities, services, and local attractions.
• Secure cash and valuables when leaving the bar area.
• Report any unusual incidents or guest requests to management.
• Offer exceptional guest service by greeting patrons promptly and providing attentive support.
• Stay aware of guest feedback and contribute to achieving high guest satisfaction scores.
• Hold a valid driver's license, proof of insurance, and meet approved driver requirements (if applicable).

Sitting: Rarely
Walking: Frequently
Climbing Stairs: Occasionally
Standing: Constantly
Crouching/Bending/Stooping: Frequently
Reaching: Frequently
Grasping: Frequently
Pushing/Pulling: Occasionally
Near Vision: Constantly
Far Vision: Constantly
Hearing: Constantly
Talking: Constantly
Lifting/Carrying: Up to 50+lbs

The hotel operates 24/7, and associates may be required to adapt to changing schedules and demands. All employees must comply with hotel rules and regulations to ensure a safe and efficient work environment.