Retail Sales Specialist

6 days ago


Germantown, Tennessee, United States Lovesac Full time
Overview of the Company

Lovesac is a forward-thinking furniture company dedicated to creating sustainable, adaptable, and comfortable products that bring joy to our customers' lives. We strive to be an employer of choice by fostering a culture of top ambition, where team members are encouraged to think big and dream even bigger.


Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our retail team in Germantown, TN. As a Sales Associate, you will play a vital role in delivering exceptional customer experiences, promoting our innovative products, and driving sales growth.


About the Role

This is an exciting opportunity to join a dynamic and fast-growing company that values its employees and provides a supportive work environment. As a Sales Associate, your responsibilities will include:

  • Engaging with Customers: Actively interact with customers using our proprietary selling techniques to understand their needs and preferences.
  • Sales Goals and Key Performance Indicators (KPIs): Achieve personal sales targets and meet key performance metrics.
  • Customer Service: Provide attentive service to all customers, build customer loyalty, and maintain positive relationships.
  • Product Knowledge: Demonstrate a strong understanding of product knowledge and effectively demonstrate, assist, and educate customers.
  • Customer Outreach: Conduct customer outreach using company-provided tools and communication methods.
  • Quick Issue Resolution: Identify and resolve customer issues promptly, ensuring a positive shopping experience.
  • Store Operations: Maintain a welcoming and visually appealing store by following visual merchandising standards, overseeing store operations, and ensuring compliance with company policies and procedures.

Requirements and Qualifications

To succeed in this role, you should have:

  • High School Diploma or Equivalent: Minimum educational requirement.
  • 1 Year of Retail or Customer Service Experience: Previous experience in retail or customer-facing roles is essential.
  • Excellent Communication Skills: Ability to communicate effectively with customers, colleagues, and management.
  • Flexibility and Adaptability: Willingness to work flexible hours, including evenings, weekends, and holidays.
  • Ability to Lift Up to 75 Pounds: Physical ability to move objects, assemble furniture, and perform other duties as required.

Benefits

We offer a competitive hourly wage, sales incentive programs, flexible hours, paid time off, and holiday pay. Our benefits package also includes 401(k) matching contributions, health plan discounts, employee assistance programs, financial wellness tools, associate discounts, and pet insurance.



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