Retail Sales Consultant

4 weeks ago


Detroit, Michigan, United States Comcast Full time

At Comcast, we're committed to delivering exceptional customer experiences. As a Retail Sales Consultant, you'll play a critical role in helping us achieve this goal.

Key Responsibilities:

• Represent Comcast's products and services to customers, providing demonstrations and education to maximize their experience.

• Take a customer-first approach, listening to and evaluating customer needs to provide appropriate solutions.

• Achieve sales and customer experience goals and objectives, working with moderate supervision and guidance.

• Provide comprehensive customer onboarding activities, ensuring customers fully understand how to use and manage Comcast products and services.

• Partner with customer care to resolve customer issues, as needed.

• Demonstrate sales excellence and professionalism, with a warm and friendly demeanor, to customers and teammates.

• Comply with all company and retail operational policies and procedures.

• Complete training requirements and actively engage in team huddles and learning.

• Understand sales compensation plans and their key elements.

Requirements:

• High School Diploma or GED

• 2-5 years of relevant work experience

• Ability to work a flexible schedule, including evenings, weekends, and holidays

• Ability to carry and lift up to 25-pound boxes, stand, and move about the store constantly

What We Offer:

• Competitive base pay: $16.40

• Total Target Compensation (Base Pay plus Targeted Commission): $24.09

• Opportunities for significant upside above targeted earnings for those who overachieve sales targets

• Best-in-class benefits, including comprehensive health insurance, retirement plans, and paid time off

• A dynamic and supportive work environment, with opportunities for growth and development

Comcast is an EOE/Veterans/Disabled/LGBT employer.


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